Client Centred Focus:
All individuals and small business within the wider community – our clients – are supported and empowered to define and reach their goals, promoting self-determination.

To serve the wider community to the best of our ability.
To strive for excellence and act with integrity, pride, professionalism and courage in all that we do.
To care for all small business minded people in the wider community through approaches which are holistic, fair, inclusive and culturally competent.

Behaving ethically; acting with honesty and loyalty and in an appropriate way.
To be committed staff members of the community in which we work.

Building trust, being honest and acting in a non-judgemental manner that ensures people get a fair go and are treated equally.

Promote a culture that values and respects the best interests of the wider community, regardless of background, beliefs and culture.

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